Services

Strategy & Governance

IT & cloud/platform strategy, target state & roadmaps
Operating models (RACI, roles, accountability)
Governance frameworks: ISO/IEC, COBIT, DORA — pragmatic
Portfolio prioritization & value tracking

Security & Resilience

Security strategy, risk & resilience management
Regulations: DORA, NIS2, ISO 27001 (processes, roles, reporting)
Crisis management & business continuity
Security operating model & metrics

Processes & Platforms

Tool‑agnostic ITSM & workflow digitization (e.g., Incident, Change, Request)
Automation & self‑service, runbook design
Data quality, CMDB/CSDM mindset, KPIs & reporting
Platform roadmaps (no vendor lock‑in) & rollout approach

Training & Enablement

Workshops & executive briefings (strategy, regulation, governance)
Team enablement (ITSM basics, security fundamentals, networking)
Moderation & coaching for leadership teams